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9 09, 2020

It Played Out as We Expected

By |2020-09-14T21:29:45+00:00September 9th, 2020|blog, news|0 Comments

Earlier this summer, we shared in an email that we saw certain economic conditions coming our way that would impact consumer's shopping behaviors. While the glow of unexpectedly robust Q2 revenue was still fresh in many retailer's minds, we shared that based on feedback from our July consumer survey, we saw a reversal coming our way along with a shift in shopping patterns. You can access our original article here. Shoppers told us they were concerned about the economy and that they would adjust their household shopping budgets accordingly. Well, it played out pretty much as we expected. Just last week, the Wall Street Journal confirmed our predictions in an article titled "With Second Stimulus Check on Hold, Americans Spend Less at the Grocery Store."  Source: [...]

14 08, 2020

The Pulse of the Consumer Survey

By |2020-09-29T17:53:15+00:00August 14th, 2020|blog, news|0 Comments

To better inform our clients, Signature Graphics commissioned a survey in late July to take the "Pulse" of today's shopper. We wanted to get direct feedback from consumers to better understand what they are experiencing today and how they anticipate responding to these new circumstances tomorrow. The Economy Our first concern was to better understand how consumers feel about the economy today. This is important because it will drive all other decisions consumers will make. We asked two simple questions: 1. How Concerned are you about the economy during the next three months? 2. What impact will COVID-19, and economic concerns have on your monthly household spending during [...]

4 08, 2020

Connecting with Consumers. Is it Different Now?

By |2020-09-09T16:46:55+00:00August 4th, 2020|blog, news|0 Comments

Q2 is behind us and the numbers were surprising. Year over year, growth was off the charts for many retailers. For some, not in a good way, but for those essential businesses selling groceries, hardware, and general merchandise, you more than likely exceeded some of your best quarters. Now what? Can we expect more of the same? Most analysts have identified Q2 as an anomaly, a perfect storm that provided certain retail segments with a significant challenge, but also with a sizable reward.  No one's saying it was easy, but the bottom line looked pretty good. So let's do it again in Q3. Right? That may be harder than it looks. The landscape has changed. The pandemic is still with us, but the panic [...]

7 07, 2020

The Risk is Low and The Return is High

By |2020-07-07T20:50:49+00:00July 7th, 2020|blog|0 Comments

The Risk is Low and The Return is High. During the initial stages of the COVID-19 pandemic, some unsubstantiated reports circulated that you could catch the virus by handling your mail.  And while some concern was understandable, the CDC said early-on that the risk from handling your mail was low. It's good to see that new research such as this comparison chart from the Texas Medical Association www.texmed.org  has validated those early CDC reports and shown the actual risk has always been very low. Mailbox Merchants continues to be an effective channel for reaching consumers where they live. And with so many consumers at home these days, there's no better time to interact with your customers and prospects. Give us a call and we'll [...]

21 04, 2020

Is the Mail Here Yet?

By |2020-04-21T17:24:11+00:00April 21st, 2020|blog|0 Comments

Is the Mail Here Yet? I was returning from my daily visit to the mailbox earlier this week when I heard a neighbor say "Oh great, the mail is here!" That caught me a little off guard. As someone who has worked in this business for over 20 years, I couldn't resist the opportunity to ask why she was so happy to get her mail? "Are you expecting something special?" I said. " No, not really, she replied. I just need a break from all the news and stuff." I know we all need to stay abreast of what's happening today, but here was a person who was looking to the mail as a respite from the challenges of the day. A [...]

13 03, 2020

Mailbox Merchants Coronavirus Planning & Preparedness

By |2020-03-13T20:51:51+00:00March 13th, 2020|blog|0 Comments

As events continue to develop related to the COVID-19 virus, we want to assure our clients we are taking the necessary measures to maintain our ability to serve our clients, consumers and communities. As of today, we are fully operational and keeping a close eye on the health and safety of the Mailbox Merchants team. We have implemented some additional guidelines and procedures to safeguard our employees. Currently, we are actively distributing our clients’ promotions without any delays and are in close contact with partners, including the U.S. Postal Service, which is operating business as usual without disruption. At this time, we don’t perceive there to be a distribution risk for our Mailbox Merchants print portfolio. We are diligently monitoring both the Center [...]

25 02, 2020

Signature Graphics and Kobalt Design Group Receive Vendor of The Year Award

By |2020-02-25T22:58:28+00:00February 25th, 2020|news|0 Comments

Portland OR, February 21, 2020.- Signature Graphics and Kobalt Design Group were recently awarded the Vendor of the Year Award from one of our long-time customers Northwest Grocers (NWG).  Northwest Grocers is a member-owned organization providing support services and buying power to over 80 stores in the Pacific Northwest. They give independent store owners the ability to compete on a level playing field with regional and even national chain grocers. The award was presented by Northwest Grocer's President Stan Trask as part of an annual meeting of member stores. Accepting the award on behalf of Signature Graphics, was President and CEO Dan Dutton, Kobalt Design Director Dave Watts, Creative Services Manager Charity Halverson, and Key Account Manager Billie Brooks. When asked to name one [...]

6 01, 2020

New Look for a New Decade

By |2020-03-13T20:34:28+00:00January 6th, 2020|blog|Comments Off on New Look for a New Decade

We introduced Mailbox Merchants in April of 1999. Back then, our logo was representative of the times and it served us well for many years. But like a house that you have lived in for a number of years, there is nothing better than a fresh update to help things work and feel great again. While our mission has not changed, the way we approach it has. We're still committed to delivering valuable content to consumers via the mailbox, but now we are even more focused on providing our customers with actionable insights and research that allow them to maximize revenue and response across all media. Advertising has always been a moving target. Today, new media formats come and go before you know [...]

12 08, 2019

Signature Graphics Acquires Target Media Northwest

By |2019-08-12T22:50:52+00:00August 12th, 2019|news|0 Comments

Signature Graphics Acquires Target Media Northwest Portland, OR August 12, 2019 – Portland-based commercial printer, Signature Graphics, Inc., announced the acquisition of Target Media Northwest in Spokane, Washington.  Target Media Northwest, a division of Target Media Partners, provides commercial printing and mailing services to clients throughout the Inland Empire. The sale's effective close date was August 11, 2019, and Signature will assume operations immediately. Target Media Northwest offers commercial printing and mailing services for numerous regional customers including grocers, other retailers, regional publications and commercial printing for local government agencies.  Formally owned by Lee Enterprises, the company has a long history in the region and will continue to offer similar services after the transition.  Likewise, Signature Graphics provides print and mail services for [...]

15 03, 2019

The Power of Frequency

By |2019-04-24T21:25:46+00:00March 15th, 2019|blog|0 Comments

"Ok, I'll give it a try once and we'll see how it goes". We hear this almost daily from business owners who are looking for a solution to their customer traffic problem. They know they need to advertise, so they find themselves bouncing from one advertising format to the next, "testing" the various media without ever giving any of them a chance to fully develop. When was the last time you did something just once and got the results you were expecting? Are you fit after working out just one day? Would you fly with a pilot after only one flying lesson? The "One and Done" approach doesn’t work in these areas, and it doesn’t work with advertising either. In today's crowded media landscape, [...]

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